Local Delivery Cities
Vancouver, North Vancouver, West Vancouver, Horseshoe Bay, Lions Bay, Squamish, Whistler, Richmond, Burnaby, Coquitlam, Port Coquitlam, Port Moody, Surrey, Langley, Mission, Maple Ridge, Abbotsford, Chilliwack, Gibsons, Sechelt, Halfmoon Bay, Madeira Park, Egmont
Delivery Schedule
- Vancouver • Burnaby • Richmond — Mon • Wed • Fri
Order by 6 PM the day before. - North Vancouver • West Vancouver • Horseshoe Bay • Surrey • Port Coquitlam • Port Moody • Langley • Abbotsford • Mission • Maple Ridge — Tue • Thu
Order by 6 PM the day before. - Chilliwack — Tue
Order by 6 PM Mon. - Whistler • Squamish • Lions Bay — Thu
Order by 6 PM Wed. - Sunshine Coast (Gibsons • Sechelt) — 2nd & 4th Tue (+ $5 fuel surcharge)
Order by 6 PM Mon before that Tuesday.
Product Description
Product Description
Cold protection. Easy transport. Peace of mind.
Our Insulated Freezer Bags help keep frozen pet food cold during transport from the store to your home, or when receiving deliveries if you’re not home right away. Reusable and well-insulated, they’re a simple way to protect raw food from temperature changes.
Each bag holds one 24–30 lb bulk box or approximately 25–30 lb of assorted frozen items, depending on packaging.
Some bulk boxes don’t fit inside the bag as-is. If you’re okay with us removing the outer box, leave a note at checkout and we’ll handle it for you. The following boxes must be unboxed to fit:
- Big Country Raw XL 30 lb
- Rawbone 24 lb
- Pets Go Raw 24 lb.
For deliveries, leave the bag outside your door and our drivers will place frozen items inside to keep them cold until you return.
*Please note that cooler bags are final sale and are not eligible for return or exchange. With regular use, normal wear over time is expected.
Because one treat is never enough
View all
Our Story
Vancouver’s real-food grocer for pets since 1996
We like to think of ourselves as Whole Foods, but for your pets: We stock our shelves exclusively with real, whole foods to feed pets (and prevent visits to their vets)—and we can’t wait to feed yours.



